1300 303 333Smart Upgrade: Moving Into a Smart Home
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Carry the hub with you, not on the truck
Moving into a smart home is a reconnect job. The router, the hub and a labelled bag of leads travel with you, because cameras, locks and lights do nothing until that kit is live. Screens, wall mounts, boxed bulbs and the bigger speakers can go on the truck in closed cartons.
Packing the network into the last carton leaves you with no internet, no heating control and a lock you cannot open from a phone. Keep that bag in the car or in your hands. Everything else can wait in the hallway.
Take a photo of every plug before you pull it
While the old house still works, take a still photo of the rear of the TV, the hub, the modem and the wall plate. Mark HDMI, power and ethernet on both ends of each lead with the same short word. Put the screws from a soundbar or camera bracket in one small labelled container, not loose in a drawer carton.
If the new address already has a hub, confirm your speakers and bulbs still talk to it before you disconnect the old one. Google, Apple and Amazon kits do not all share the same devices. Sorting that after the truck has left means a second trip.
Screens, thermostats and fittings that stay on the wall
A wall-mounted screen travels better off the bracket, wrapped so the corners cannot take a knock, with the mount in its own carton so the arms cannot gouge the panel. If you still have the factory box, use it. One screen per carton, and nothing heavy on top.
The in-wall cabling stays put. A thermostat faceplate and smart switches can come with you if you own them. If you rent, leave the landlord's fittings. Smart bulbs are light, but they smash if they rattle in a half-empty carton, so wrap each one and fill the gaps.
Queensland sun cooks electronics left on a driveway. Closed cartons and a dry path from the door beat an open crate sitting in heat between trips to the truck.
Locks, cameras and the bag that stays beside you
A smart lock still needs a physical key on the day. Keep two keys and the last fob with you so nobody waits on the path while the only code lives on a phone with no reception. Take memory cards out of cameras, or reset anything you are leaving, before the old address changes hands.
Do not put the computer, the NAS and the only backup in the same load. Carry the backup with your documents. The speaker that runs the lights belongs in that bag too, not under a pile of linen.
Get the internet live before the rest of the house matters
Arrange the NBN or building connection for the new address so it is not an afterthought on the day. In a Brisbane unit that often means a comms cupboard, a lift slot for the TV, and a loading bay that will not wait while a modem fails to sync. Write the Wi-Fi name and password on paper as well as in your phone.
On a local job the hub can often be live the same afternoon. On an interstate run the gap is longer. Brisbane to Canberra is about 1,200 kilometres, roughly 13 hours of driving, so a phone hotspot can run the lock app until the fixed line is up.
Cover the load, then test one room
We can include transit insurance, which covers your goods while they travel. We go through what that means for your job with the quote. Fittings already in the new walls sit with your own contents policy, not with the truck.
Once the first room is in, plug in the hub, one lamp and the lock app before you open the rest. If a camera stays dark, the photo from the old house is the map. Waiting until midnight with cartons in every doorway turns a five-minute fault into a second-day job.
Where these moves usually stall
Compatibility is the quiet stall. A speaker that worked on the old hub may sit silent on the system that came with the new house. Check that before you sell or pack the old hub.
Access is the noisy one. A large wall screen will not pivot on a tight unit stair if the lift is booked for someone else. Measure the screen, the stair and the lift door, and include those notes when you enquire so we send enough people rather than meeting a surprise at the door.
Weather is the Queensland stall. A short storm is fine if cartons are closed and the path is clear. Cardboard in a puddle is how a powerboard shorts. Keep a couple of towels at both doors.
A new hub, a locksmith and an electrician are separate trades. We move the boxes. We do not program the house.
What belongs on the truck
At Primove we can take the whole move from the first carton to the last, and we supply boxes, blankets, shrink wrap and tape. We run 4.5 tonne and 10 tonne trucks and match them to the load. We wrap screens and pack cartons. The hub, the keys and the backup drives still travel with you.
If the two dates do not line up, we can include storage. Keep the network kit out of storage so the first night at the new place still works.
More moving guides
- How to Settle After Moving to BrisbaneSettle in by making the home usable first, checking access and services, and learning the trips you will repeat each week. This guide also covers Queensland weather and recovery after a long interstate drive.
- Handling Roof and Floor Repairs Before Moving InFix active roof leaks and unsafe floors before the truck arrives, then finish dusty overhead work before laying the final floor surface. Allow a two-day buffer for drying, cleaning and delays, and keep one clear route from the door to every room.
- Do You Need to Renovate Your Driveway Before You Move?Most driveways do not need renovating before a move, but loose edges, soft ground, steep access and overhead hazards can change the loading plan. A 10-minute walk-through helps you decide whether to repair the surface, protect it or keep the truck on the street.
- How to Pack Lamps and Light Fixtures for MovingUnplug each lamp, remove its bulb and shade, photograph the assembly, then box the base and shade separately. This guide covers packing materials, loose hardware, glass fittings, labels and moving-day handling.
Moving can be an incredibly stressful experience, but Primove made it much more manageable. My family and I recently booked them to help us move to a new house; from the beginning, it felt like we had nothing to worry about. The customer service was excellent – the team responded quickly to our questions and requests, despite how busy they were. They also took great care to ensure all our items were transported safely and arrived in the exact condition we left them in. Highly recommend Primove to anyone looking for an efficient, reliable and stress-free move!
Natalie Herber
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